Support & Help

Need assistance with your TribeArrive Beacon alerts? We're here to help you stay connected with your Tribe.

SMS Support

If you are experiencing issues with our messaging service, you can get help in the following ways:

Text HELP: Reply "HELP" to our toll-free number at any time for a quick instructional message.
Email Us: Send an inquiry to opt-in@tribearrive.com.
Text STOP: To end all alerts, simply reply "STOP."

Frequently Asked Questions

What is a Beacon alert?
It is an automated notification sent to your pre-selected group of friends or family when you arrive at a specific location.

Are there fees?
TribeArrive does not charge for the alerts, but standard message and data rates from your carrier may apply.